b'We will deduct the cancellation charge(s) from any monies you haveb. The South Coast airports: Southampton, Bournemouth and Exeteralready paid to us. c. The South Western airports: Cardiff and BristolDepending on the reason for cancellation, you may be able to reclaimd. The Midlands airports: Birmingham and East Midlandsthese cancellation charges (less any applicable excess) under the termse. The Northern airports: Liverpool, Manchester and Leeds Bradfordof your insurance policy. Claims must be made directly to the insurancef. The North Eastern airports: Newcastle and Teessidecompany concerned. Where any cancellation reduces the number ofg. The Scottish airports: Edinburgh, Glasgow, Prestwick and Aberdeenfull paying party members below the number on which the price, or any(e) A significant change to your itinerary.concessions agreed for your booking were based, we will recalculate these items and re-invoice you accordingly. Any such additional costsCancellation: We will not cancel your arrangements less than 150 days are not cancellation charges. before departure for Ocean Cruise holidays (90 days for other escorted Please note certain arrangements may not be amended after theyproduct) except for reasons of Events Beyond Our Control or failure by have been confirmed and any alteration or cancellation could incur ayou to pay the final balance. All our escorted holidays are organised on cancellation charge of up to 100% of that part of the arrangements inthe basis of a minimum number of clients (usually 15). In the unlikely addition to the charge above. event the holiday (which would include any individually purchased variations or extensions), has to be cancelled because of insufficient Cancellation by You due to Unavoidable & Extraordinary Circumstances:numbers, you will be informed at least 150 days for Ocean CruiseYou may terminate the package travel contract applicable to yourholidays (90 days for other escorted product) prior to departure.holiday at any time before the start of the package without paying aIf we have to make a significant change or cancel, we will tell you as soon cancellation charge in the event of unavoidable and extraordinaryas possible and if there is time to do so before departure, we will offer circumstances occurring at the place of destination or its immediateyou the choice of the following options:vicinity which will significantly affect the performance of the package or carriage to your holiday destination. In these circumstances, we shalli. (for significant changes) accepting the changed arrangements; orprovide you with a full refund of the monies you have paid but we willii.If available and where we offer one, accepting an offer of an not be liable to pay you any additional compensation. You must bealternative holiday (we will refund any price difference if the alternative able to show at the time you wish to cancel that there is no reasonableis of a lower value but if the alternative holiday is more expensive, you possibility of your holiday going ahead, in order to rely on this clause. will be required to pay the applicable price difference); orFor the purposes of this clause, unavoidable and extraordinaryiii.accepting the cancellation in which case you will receive a full refundcircumstances means warfare, other serious security problems suchof all monies you have paid to us.as terrorism, significant risks to human health such as the outbreak ofYou must notify us of your choice within 7 days of our offer. If weserious disease at the travel destination or natural disasters such asdo not hear from you within 7 days, we will contact you again tofloods, earthquakes or weather conditions which significantly affectrequest notification of your choice. If you fail to respond again, we travel to the travel destination as agreed in the package travel contract. will assume that you have chosen to accept the change or alternative This clause 8 outlines the rights you have if you wish to cancel yourbooking arrangements.booking. Please note that there is no automatic statutory right ofCompensation In addition to a full refund of all monies paid by you, cancellation under the Consumer Contracts (Information, Cancellationwe may pay you compensation as detailed below where we make a and Additional Charges) Regulations 2013. significant change, you do not accept the changed arrangements and 9. Changes and Cancellations by Uscancel your booking or if we cancel your booking and no alternative As we plan your holiday arrangements many months in advance we arrangements are available and/or we do not offer one. The amount of may occasionally have to make changes or cancel your booking and compensation will be calculated based on the scenario in question and we reserve the right to do so at any time. will be confirmed to you by us.Please note that occasionally due to events outside our control, including* IMPORTANT NOTE: We will not pay you compensation in thebut not limited to adverse weather conditions or where the cruise cannotfollowing circumstances:dock in the expected port due to unexpected circumstances, we maya. where we make a minor changehave to make changes to your itinerary with little or no notice. Suchb. where we make a significant change or cancel your arrangements changes will be considered an insignificant change except where the(including cancellation due to not reaching the minimum number of change results in you missing out on one or more major destination client bookings required to run your holiday) more than 60 days before from your itinerary. departure (90 days for European River Cruise)c. where we make a significant change and you accept those changed Insignificant Changes by Us: An insignificant change is any change, whicharrangements or you accept an offer of alternative travel arrangementsis not a significant change as referred to below. d. where we have to cancel your arrangements as a result of your failure to make full payment on time;Changes: If we make a minor change to your holiday, we will makee. where the change or cancellation by us arises out of alterations to the reasonable efforts to inform you or your travel agent as soon as reasonablyconfirmed booking requested by you;possible if there is time before your departure but we will have no liabilityf. where we are forced to cancel or change your arrangements due to to you. Examples of minor changes include alteration of your outward/ Events Beyond Our Control (see clause 10).return flights by less than 12 hours, changes to aircraft type, change of accommodation to another of the same or higher standard, changes of carriers, and/or changes to stops at certain ports. Please note that carriersIn any of the circumstances referred to above we will not be liable for such as airlines used in the brochure may be subject to change. the cost of any service (such as, but not limited to, flights, hotels and connecting rail travel) which is purchased in connection with any holiday Occasionally, we have to make a significant change to your confirmedbut which is not booked through us, or for any related expenses such as arrangements. Examples of what might equate to significant changes iscancellation charges or amendment fees for any service which cannot dependent upon the details of your booking including the following, whenbe used or has to be cancelled or amended as a result of our having to made before departure: cancel or make a significant change to any holiday.(a)A change of accommodation area for the whole or significant part ofIf we become unable to provide a significant proportion of the your time away, arrangements that you have booked with us after you have departed (b)A change of accommodation to that of a lower official classification orwe will, if possible, make suitable alternative arrangements for you at no standard for the whole or a significant part of your time away, extra charge and where those alternative arrangements are of a lower (c)A change of outward departure time or overall length of yourstandard, provide you with an appropriate price reduction.arrangements by more than twelve hours,(d)A change of UK departure airport except between 10. Events Beyond Our Control a.The London airports: Gatwick, Heathrow, Luton, Stansted, Except where otherwise expressly stated in these booking conditions we London City and Southend will not be liable or pay you compensation if our contractual obligations 98'