b'will be despatched to you approximately two weeks before departure.The Association of Bonded Travel Organisers Trust Limited (ABTOT) You should check your tickets very carefully immediately on receipt toprovides financial protection under The Package Travel and Linkedensure you have the correct flight times. If flight times change after Travel Arrangements Regulations 2018 for Great Rail Journeys Limited, tickets have been dispatched we will contact you as soon as we can member number 5386, and in the event of their insolvency, protectionto let you know. is provided for:Please note the existence of a UK Air Safety List (available for inspection Non-flight packagesat https://www.caa.co.uk/Commercial-industry/Airlines/Licensing/ ABTOT cover provides for a refund in the event you have not yet travelled Requirements-and-guidance/Third-Country-Operator-Certificates/)or repatriation if transportation was included in your package. Please detailing air carriers that are subject to an operating ban within the UK. note that bookings made outside the UK are only protected by ABTOT 20. Rail Journeys and Reservationswhen purchased directly with Great Rail Journeys Limited.We request rail reservations many months in advance but occasionallyIn the unlikely event that you require assistance whilst abroad due to our there are insufficient First Class seats available. In these situations we financial failure, please call our 24/7 helpline on 01702 811397 and advise will book Standard Class seats and refund the difference to you. Althoughyou are a customer of an ABTOT protected travel company. You can we do our best to follow the routes noted on the itinerary there might beaccess The Package Travel and Linked Travel Arrangements Regulations occasions when a different routing and/or departure time is necessary2018 here: www.legislation.gov.uk/uksi/2018/634/contents/made. You due to timetable variations or seat availability. can find out more about ABTOT here: www.abtot.comRegardless of any information given by us in good faith, operationalIf you book arrangements other than package holidays from us, your changes may be made by a rail supplier/operator at any point andmonies will not be financially protected. Please ask us for further details.without notice, and we cannot be responsible for these. Increasingly, trains are 100% non-smoking, and reservations are requested in non- 22. Prompt Assistance smoking accommodation, although at busy times we may be allocatedIf, whilst you are on holiday, you find yourself in difficulty for any some smoking seats. reason, we will offer you such prompt assistance as is appropriate in We cannot make specific requests for smoking seats. Prices quoted inthe circumstances. In particular, we will provide you with appropriate this brochure and on our website are based on special fares negotiatedinformation on health services, local authorities and consular assistance, with our rail partners for group travel. Should you wish to travel on anyand assistance with long distance communications and finding alternative Eurostar or other rail service, other than those included as part of yourtravel or accommodation arrangements. Where you require assistance holiday, a rail variation charge of 25 per person per service plus anywhich is not owing to any failure by us, our employees or sub-contractors, additional cost will apply. Any change involving sleeper services will bewe will not be liable for the costs of any alternative travel arrangements quoted on an individual basis. or other such assistance you require. Any supplier, airline or other transport supplier may however pay for or provide refreshments and/or appropriate accommodation and you should make a claim directly Tickets for Eurostar train services are issued subject to the conditionsto them. Subject to the other terms of these Booking Conditions, we set out in Eurostar International Limiteds conditions of carriage and/orwill not be liable for any costs, fees or charges you incur in the above the conditions of carriage of the carrier in question, copies of which arecircumstances, if you fail to obtain our prior authorisation before making available from travel agents appointed by Eurostar International Limitedyour own travel arrangements. Furthermore, we reserve the right to or supplied on request. charge you a fee for our assistance in the event that the difficulty is caused intentionally by you or a member of your party, or otherwise 21. Your Financial Protectionthrough your or your partys negligence.We provide financial security for flight-inclusive packages and ATOL protected flights by way of our Air Travel Organisers Licence number23. Cutting Your Holiday Short 3278, issued by the Civil Aviation Authority, Gatwick Airport South, WestIf you are forced to return home early, we cannot refund the cost of any Sussex, RH6 0YR, UK, telephone 0333 103 6350, email: claims@caa.co.uk travel arrangements you have not used. If you cut short your holiday and return home early in circumstances where you have no reasonable When you buy an ATOL protected product from us you will receive ancause for complaint about the standard of accommodation and services ATOL Certificate. This lists what is financially protected, where you can provided, we will not offer you any refund for that part of your holiday get information on what this means for you and who to contact if thingsnot completed, or be liable for any associated costs you may incur. go wrong. For further information, visit the ATOL website at www.atol.org. Depending on the circumstances, your travel insurance may offer cover uk. The price of our flight inclusive arrangements includes the amount offor curtailment and we suggest that any claim is made directly with them.2.50 per person as part of the ATOL Protection Contribution (APC) we pay to the CAA. This charge is included in our advertised prices. Not all24. Law & Jurisdiction holiday or travel services offered and sold by us will be protected by theEnglish law (and no other) will apply to your contract and to any dispute, ATOL Scheme. ATOL protection extends primarily to customers who bookclaim or other matter of any description which arises between us (claim) and pay in the United Kingdom. except as set out below. We both also agree that any claim (and whether or not involving any personal injury) must be dealt with under the ABTOT We, or the suppliers identified on your ATOL Certificate, will provide youArbitration Schemes (if the Scheme is available for the claim in question with the services listed on the ATOL Certificate (or a suitable alternative).- see clause 13) or by the Courts of England and Wales only unless, in In some cases, where neither we nor the supplier are able to do so forthe case of Court proceedings, you live in Scotland or Northern Ireland. reasons of insolvency, an alternative ATOL holder may provide youIn this case, proceedings must either be brought in the Courts of your with the services you have bought (at no extra cost to you). You agreehome country or those of England and Wales. If proceedings are brought to accept that in those circumstances the alternative ATOL holder willin Scotland or Northern Ireland, you may choose to have your contract perform those obligations and you agree to pay any money outstandingand any claim governed by the law of Scotland or Northern Ireland as to be paid by you under your contract to that alternative ATOL holder.applicable (but if you do not so choose, English law will apply).However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitledto make a claim under the ATOL Scheme (or your credit card issuerwhere applicable).If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your creditcard issuer where applicable). You also agree that any such claims maybe re-assigned to another body, if that other body has paid sums youhave claimed under the ATOL scheme.BOOKING CONDITIONS 101'